Privacy Policy

Last updated: January 10, 2025

Introduction

Quetzal Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name when you fill out forms or contact us.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Communications: Records of correspondence when you contact us via email or through our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process applications for our summit and partnership programs
  • Send you information about our services, updates, and events (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time

International Transfers

Quetzal Labs is based in Costa Rica. If you are accessing our services from outside Costa Rica, please be aware that your information may be transferred to, stored, and processed in Costa Rica or other countries where our service providers operate.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

hello@quetzals.ai